Learn How Our Customer Service Solutions Benefit:

With more than 25 years of experience in the ambulatory surgery industry, Amkai has developed and successfully used a phased process of system implementation to help ensure user acceptance, adoption and support. Implementation involves the following key milestones:

  • Working closely with you to complete an in-depth facility assessment of your current procedures and processes, we can develop the best course of action to switch your facility to electronic charting.
  • Through a workflow assessment, we identify who is performing what tasks within your ASC to help ensure that upon automation, information flows seamlessly to the right people at the right time.
  • Our proven model utilizes a combination of on- and off-site assistance to provide the right levels of support during each phase of implementation.

“Compared to other vendors, the difference in how AmkaiSolutions worked with us during implementation was night and day. AmkaiSolutions was there to help with building, preparing and implementing the systems, making it really easy.”

Susan Nance, RN, CASC, Administrator, Gateway Surgery Center (Phoenix, AZ)