We pride ourselves on delivering client support that doesn’t stop once your systems are implemented. A telephone helpline is staffed by trained personnel from 8:00 AM – 5:00 PM local time, and we offer a 24-hour emergency helpline, online chat support and secure, virtual Web access to your live system environment to address questions and resolve issues.
- Access AmkaiCentral, a client portal that serves as a repository of user guides, support documentation, release notes and online support ticket submission and management.
- Request system upgrades and track support tickets online at your convenience.
- The Amkai webinar series is our weekly educational and interactive web series available to all Amkai users.
- Annual user community meeting where Amkai users come together for education and peer-to-peer shared learning.
“The client support is exceptional. On a scale 1-10, we give them a 12.”
Steve Bowman, Administrator, Mercy Outpatient Surgery Center (Fort Smith, AR)